Refund policy – Sadaqah Club index

Refund policy


 

Because our services involve spiritual charitable acts carried out on your behalf, all donations are generally non-refundable once processed. However, we are committed to transparency and fairness.

✅ Refunds May Be Issued If:

  • Duplicate or accidental payments were made.

  • Technical errors occurred during the transaction.

  • We fail to fulfil your Sadaqah (Qur'an or wheelchair placement) within 60 days, without valid communication or explanation.

To request a refund, please email us at support@sadaqah.club within 48 hours of your transaction. Include your full name, order number, and reason for your refund request.

We reserve the right to reject refund requests that do not meet the criteria above.

🔁 Subscription Policy (If Applicable)

If you have enrolled in a recurring Sadaqah subscription (e.g. monthly Qur’an placements):

  • Cancellations must be made at least 48 hours before your next billing cycle.

  • You can manage or cancel your subscription via your customer portal or by contacting us directly at support@sadaqah.club

  • Refunds will not be issued for charges that occurred before a cancellation request was made, as your donation may already be in process.

We encourage you to reach out if you need help managing your subscription or have a billing concern.